11.15.24
L’Oréal-owned skincare brand SkinCeuticals has partnered with video commerce company Bambuser, to debut a new digital clienteling experience—the Pro 1:1 Virtual Consultation.
This new feature enables online customers to directly connect with a licensed aesthetician for skincare advice, product recommendations, and a personalized skincare routine.
Royzen Ekaterina - Vice President, eCommerce & Digital Services - L’Oreal Dermatological, said,
“Our collaboration with Bambuser provides consumers with virtual access to leading medical aesthetic professionals, offering personalized skincare routines, detailed procedural insights, and expert guidance in locating aesthetic physicians in their area. As the #1 medical skincare brand in the US, we believe this empowers consumers to curate their individual skincare journeys and achieve their desired results.”
The Pro 1:1 Virtual Consultation interactive digital feature allows online customers to connect with licensed skincare professionals in real time.
Maryam Ghahremani, CEO, Bambuser, commented,
“We are thrilled to partner with SkinCeuticals. This collaboration represents a shared vision of transforming the beauty shopping experience through digital clienteling interactions, bringing consumers closer to the brands they love. We believe this initiative will not only enhance customer engagement but also continue to evolve the standard for digital beauty retail.”
The platform is powered by Bambuse's platform. It is also supported by Booxi, the cloud-based appointment scheduling and clienteling platform.
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This new feature enables online customers to directly connect with a licensed aesthetician for skincare advice, product recommendations, and a personalized skincare routine.
Royzen Ekaterina - Vice President, eCommerce & Digital Services - L’Oreal Dermatological, said,
“Our collaboration with Bambuser provides consumers with virtual access to leading medical aesthetic professionals, offering personalized skincare routines, detailed procedural insights, and expert guidance in locating aesthetic physicians in their area. As the #1 medical skincare brand in the US, we believe this empowers consumers to curate their individual skincare journeys and achieve their desired results.”
The Pro 1:1 Virtual Consultation interactive digital feature allows online customers to connect with licensed skincare professionals in real time.
Maryam Ghahremani, CEO, Bambuser, commented,
“We are thrilled to partner with SkinCeuticals. This collaboration represents a shared vision of transforming the beauty shopping experience through digital clienteling interactions, bringing consumers closer to the brands they love. We believe this initiative will not only enhance customer engagement but also continue to evolve the standard for digital beauty retail.”
The platform is powered by Bambuse's platform. It is also supported by Booxi, the cloud-based appointment scheduling and clienteling platform.
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